Job Details

The Company:

This brilliant Hospitality Group aims to provide the highest-level of hospitality service to their guests, whether it be through restaurants, hotels, bars, or events. Serving the Australian hospitality scene for over 50 years, they are looking for a Wedding & Special Events Sales Manager to join their team at one of their most sought after venues, located just north of Canberra.

Position Terms:

• Full-time, permanent role
• Working 3 days in the venue, 2 from head office (venue located north of Canberra)
• Salary: $100,000 - $120,000 plus super (depending on experience)

The Role:

The Wedding & Special Events Sales Manager will be responsible for the business development, sales, planning, and delivery of events across the venue, ensuring exceptional client experiences and operational excellence.

Key Responsibilities include;

• Drive weddings and event revenue for the venue, including corporate events, weddings, and special events.
• Provide an exceptional guest experience at all touch points across the client customer journey, including customer portal management using the chosen CRM.
• Drive sales by providing accurate and timely quotations and contracts for conferences, weddings, and special events, covering venue, menu and accommodation costs to enhance the success of events.
• Conduct site inspections on-site ensuring brand standards, service quality and guest satisfaction are upheld.
• Develop and implement appropriate strategies to drive new business into the venue, including new business opportunities.
• Conduct annual wedding open days on-site, working with the marketing team to successful deliver the event.
• Coordination of events, including the creation of event orders to ensure seamless delivery on the day.
• Liaise with the operations and kitchen teams to ensure high quality, impeccable service and experience is provided to clients.
• Develop and maintain a contact and customer database with IVvy / Tripleseat.
• Respond to client enquiries via a range of channels including by telephone, email, online enquiries and walk-ins.
• Develop strong business partnerships with suppliers and identifying possible new suppliers to work with.
• Manage and maintain accurate LCD Signage for all events.
• Ensuring accounts are maintained and open folios are managed in line with accounting expectations.
• Provide continuous courteous, friendly customer driven service and project an attitude of enthusiasm and flexibility.

The Candidate:

The successful candidate will have extensive experience working within sales, business development, and events within a Venue or Hospitality environment. Exceptional negotiation, client management, and sales management skills are essential for this.

• Experience with Tripleseat and/or IvvY is preferred.
• Business development skills with the ability to drive new business and nurture enquiries.
• Strong organisational and coordination abilities with a keen eye for detail.
• Ability to build rapport and communicate effectively with a wide range of clients and stakeholders.
• Excellent time management, with the ability to manage multiple events and tight deadlines.
• Professional written and verbal communication skills, including confident negotiation capabilities.
• A proactive and solution focused mindset, particularly in high-pressure or dynamic situations.
• Ability to remain calm and professional when resolving conflict or unexpected challenges.
• Ability to work a regular working week from Tuesday–Saturday, based on-site at the Venue 2-3 days per week as required (venue located north of Canberra).
• A relocation package is available.

For more information regarding event positions follow us on LinkedIn and/or Facebook at Apex Event Recruitment

If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:  www.apexeventrecruitment.com.au

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.