Job Details

The Company:
This Hospitality Group is a powerhouse in the space their amazing team work tirelessly to plan and execute events, tailored to the client's needs with precision. They own multiple venues in Melbourne and this role will be the Venue Manager at one of their main venues in Melbourne's CBD. 

The Role:
Responsible for the overall operational success of your venue, achieving or exceeding agreed targets for customer service, staff satisfaction, compliance and operating profit. Leading and inspiring your teams to provide excellent customer service and high-quality products. 

Key Responsibilities include;

• Oversee all aspects of the Venues operation.
• Communicate and champion the business’ goals and values to all operations teams.
• Preparation of weekly reports for Area Managers and Directors 
• Conduct meetings with department heads, supervisors and service staff as required. 
• Forecast, implement, monitor, control and report on the various budgets and their components to maximise revenue and minimise expenses while ensuring adequate supplies and staff are on hand to provide quality service. 
• Ensure effective planning for all events booked into the venue, including efficient rostering of staff in accordance with agreed targets, and timely ordering of stock, linen, consumables etc
• Collaborate with the Sales, Production and Operations teams to ensure all client requests for each event are fulfilled.
• Communicate customer service goals and standards to your Operations Managers and Supervisors, and always lead by example when managing events.
• Encourage return business by establishing professional relationships with clients.
• Implement and manage wastage control systems for beverages, consumables and equipment, reporting quarterly.
• Manage effective stock control across your venues, ordering stock and performing monthly stock takes as required. 

The Candidate:

With a passion for hospitality and events, you will have experience managing venues within this space. You will have worked with tight event turn around times and be able to manage hospitality and events operations teams. 

• Be continuously customer focused
• Be able to work a flexible 7 day per week schedule with most weeks being Tuesday to Saturday
• Be able to be on site in the Venue for the entire working timeframe during the week 
• Be innovative and creative
• Be composed, swift and efficient
• Be knowledgeable, helpful and fair
• Be motivated, inspiring and take initiative
• Comply with all deadlines for reporting
• Manage the operational team in accordance with relevant departments and in compliance with all OHS and Licensing Guidelines
• Contribute to building and maintaining a culture of responsibility and accountability amongst the operational team
• Be results and solutions orientated

For more information regarding event positions follow us:
LinkedIn: Apex Event Recruitment 
Facebook: Apex Event Recruitment

If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:  www.apexeventrecruitment.com.au

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.