Job Details

The Company:

This fabulous Events Supplier are leaders in their event hire niche. With a small, but mighty, full-time team, they are looking for a General Manager to join their team. They have warehouses in multiple locations across Australia, and this role will oversee all the teams right across Australia. Like the volume of most Event Suppliers, resources scales up during the event season and the role will manage the influx of contractors as well as the entire permanent team during the year. 

The Role:

The General Manager is not your typical GM role. This role is for someone who likes to have a foot in both camps: being hands on in the day-to-day while driving results across the team and thinking strategically about long-term business goals. 

The General Manager has two main objectives:

1. Complete day to day management of the business and team (each state and the business as a whole), and;
2. Major customer and event management i.e. Delivering on current events and growing revenue and equipment utilisation through existing partnerships with customers and new customers - particularly corporate customers and events.

Key Responsibilities include;

1. Business Operations
   • Collaborate with the wider team to help resolve or avoid day-to-day situations that may impact customers, the team and/or the company's expected service levels.
   • Ensure large event bump in/out are scheduled and managed proactively with customer outcomes in mind, meeting all timelines within costing budgets.
   • Update run sheets every day (2 weeks in advance), including all required details. During the off-peak period this may include more maintenance than jobs. Ensure everyone is across what’s happening.
   • Work with teams to set quiet season priorities and that the approach taken to action the priorities is consistent with set processes and protocols.
   • Ensure the company is adequately resourced to complete any major jobs, as well as periods where they have a large number of smaller events.
2. Team Management
   • Lead and directly manage the team across all states, ensuring that the team is profitably serving customers, maintaining equipment, and fulfilling delivery/pickups at the service levels they company & clients expect.
   • Manage team resourcing levels including organising temporary labor hire for drivers where required.
   • Ensure all employees are always working within company policies and Health and Safety practices. Any new policies and OH&S practices are rolled out to the team via the tool box meetings.
   • Recruitment of new team members both full time and casual.
3. Existing Business Growth and New Business
   • Proactively manage the portfolio of existing customers, ensuring you are aware of what they have coming up and are at the forefront of any additional opportunities.
   • Build relationships and networks with new target clients event organisers, venues and contacts.
   • Spend time during the off-peak period, sourcing and securing new clients and events, prioritising periods of low utilisation across all states.
   • Work with the team to identify new segments or niche areas. Create go-to-market strategies to improve utilisation of existing equipment, especially during off-peak periods.
4. Event Management & On Site
   • Attend site to lead bump in, live event and bump out for major events.
   • When on site, manage the team to ensure 100% of tasks are completed, QA is being done and all deadlines and requirements are met.

The Candidate:

The successful candidate will have extensive experience working within the events industry, ideally within the events supplier and hire space. Strong team management, business operations, and account management skills are essential for this role.

• Thrives having full ownership over driving and delivering results.
• Is highly organised and can manage many spinning plates. They efficiently handle all the responsibilities that come with managing a team while also being on top of the changing priorities of the multiple projects and events that are going on at any one time.
• Is self motivated and not content with maintaining the status quo, always looking for ways to enhance service levels and improve operational performance.
• Ability to work from the office 5 days a week
• Ability to travel domestically to manage teams and events when required. 
• Ability to work during peak season outside of normal work hours is essential.

Benefits & Position Terms:

• Permanent, full-time role
• Working 5 days a week in the office and travelling to other states offices 
• Salary: $140,000 - $160,000 plus super (depending on experience)
• Company vehicle provided (including fuel allowance)

For more information regarding event positions follow us on LinkedIn and/or Facebook at Apex Event Recruitment

If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:  www.apexeventrecruitment.com.au

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.