Event Coordinator
- Sydney
- Events Agency
- Permanent / Full Time
- Salary $65,000 - $75,000 plus super
The Company:
This company is one of Australia's leading providers of Conference, Event, Incentive and Travel Management. This boutique event management agency specialises in both domestic and international conferences, incentives and events. They are looking for a passionate Event Coordinator to join their rapidly growing team!
Position Terms: - Full-time Permanent Role, hybrid working: 3 days in office, 2 from home
- Salary: $65,000 - $75,000 plus super depending on experience
- Domestic and international travel required for events/programs when required
- EventsAIR experience essential
The Role:
The Event Coordinator will report to the Operations Manager. As a valued member of the operations team, this position is responsible for the daily management of registrations and delegates queries as well as providing general assistance to the team and clients.
Key Responsibilities include;
- Registration & Database Management: Overall responsibility of the registration process for conference and incentive programs for 50-1500 delegates. Set up event databases to manage group information using EventsAir.
- Delegate Management: Manage all delegate enquiries related to the program; registration process, accommodation, flights, transfer and overall program. Management of all delegate communications; broadcast emails, delegate itineraries including pre-trip information and onsite program, and confirmation letters.
- Travel & Logistics: Liaison with the Travel Department as per travel procedures to manage group bookings and flight changes. Regular cross-checks and reviews to manage room blocks, flight inventory, attrition and transfer requirements.
- Client Relationship Development: Develop a strong understanding of key clients, their company and program goals and objectives. Support the team with client communication. Share all client communication with the team, highlighting requests, concerns, complaints, and issues raised.
- Research, Meeting and Presentations: Research destinations, products and market trends. Collaborate within your team and interdepartmentally. Provide support with preparing client presentations, reporting and documents for meetings.
- Administration & Research: Preparation of miscellaneous documents as requested by the team. Research relevant suppliers, venues, themes and other requirements for proposals and the overall program.
- Budgets & Reports: Support the team with relevant reports, invoices, payments and budgets. Work within approved budget guidelines.
- Branding, Theme, Content & Collateral: Ensure the overall look and feel of the event brand and messaging is across all communication and collateral. Source and coordinate gifts and collateral for client programs. Ensure sufficient time is allowed for printing and all proofs are signed off by the client and program lead.
- On-site Support: Provide assistance and support to the team. Take responsibility for allocated tasks. Work necessary hours for successful delivery and completion of the program. Able to travel on domestic and international programs with the group as required.
The Candidate:
The ideal candidate will have experience working within an Events Agency as an Events Assistant or Event Coordinator. Experience working on incentive programs and conferences is highly desirable. The candidate will have excellent time management, client management and communication skills.
- EventsAIR experience is required
- Advanced computer skills for Word, Excel, Outlook and PowerPoint
- Exceptional attention to details and good time management skills
- Ability to work in a fast-paced environment
- Eager to carve out a career in an events management agency
- Strong communication skills
- High level customer service skills
- Ability to travel domestically and internationally for events/programs when required
For more information regarding event positions follow us on LinkedIn and/or Facebook at Apex Event Recruitment.If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:
www.apexeventrecruitment.com.auPlease note that this role will be subject to background checks and you
must have the right to live and work in this location to apply for this job.